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Shipping & Return Policy

Shipping

We can ship to any address in the USA. We do ship internationally, please contact us for rates.


When you place an order, we will estimate delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Orders ship within two days, usually within 24 hours. Some items may be delayed due to the location of the item. 

Rate name Conditions Price
USPS Priority 3 Day <$500 $3.95
UPS 3 Day Shipping, handling & insurance $21.95
UPS 2nd Day Shipping, handling & insurance $68.75
UPS Overnight Shipping, handling & insurance $89.95
Free USPS 3 day Priority Mail >$500.00 and up Free

 

Returns & Exchanges

We offer free returns and exchanges on all products except underwear and intimate items. All returns and exchanges must be unworn in re-sellable condition and within 14 days of order delivery.

We will send a Three Day Priority Mail return label via email or US mail upon request within 1 business day. Returns will be credited upon arrival and exchanges will ship with on business day.

Customer must contact us to receive return label and information.
Contact us for returns or exchanges at cs@marcellosport.com or call us at 561-824-2405

 

Returns Policy

We want you to love what you ordered. If for whatever reason our product does not meet your expectations, simply return it to us for an exchange or refund. You may return most new, unopened items within 14 days of delivery for a full refund.  Sorry, but we cannot accept a return or an exchange on an item that has been altered in any way, worn or is damaged. We will credit your original form of payment upon receipt of the returned item(s). Original shipping, handling and insurance fees are not refunded when returning an item.

If you do not have a return label please contact our offices for a pre-paid return label at 561-824-2405.  Return labels are processed by our customer service department M-F 9am to 5pm est.

You should expect to receive your refund within 2-4 business days of our receipt of the return.   This time period includes our processing the return and your credit card company's delay in posting the credit to your account.


Shipping

We can ship to any address in the USA. We do ship internationally, please contact us for rates.
When you place an order, we will estimate delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Sales Tax


Some states require that we automatically apply sales tax to your order if the shipping address is within one of those states. Your purchase may be subject to tax unless it is specifically exempt from taxation. Your purchase is not merely exempt because it is made over the Internet, by catalog or by other remote means. Your state may require you to report all purchases that were not taxed and to pay the tax on those purchases on a sales, use or income tax return. Details on how to report and pay these taxes may be found on the applicable state's website.